In order to use this virtual service, you or your child must live in Florida. When registering, you must be able to provide a Florida address.
Yes, but the patient will need a parent or legal guardian to provide consent, oversee the online or mobile visit, and handle payment details.
We make our virtual services available to patients who are not capable of caring for themselves or are perhaps uncomfortable using technology. We provide these services through a surrogate contact who is legally authorized to act on behalf of a patient. All that is required is the surrogate’s relationship to the patient, the surrogate’s contact information, the patient’s name and the surrogate’s electronic signature to attest that the surrogate is legally authorized to act on the patient’s behalf.
Yes! For dermatology practitioners, looking at digital photos uploaded by online patients mimics what they’ve already experienced during their education and training to become a dermatology provider. Knowing how to analyze and diagnose conditions based on images is very familiar to them, which makes online dermatology such a natural extension of their practice. Of course, not every single medical case is suited for online dermatology; for example, annual full body examinations and certainly procedures should be handled through in-office visits. However, thousands of skin, hair, and nail medical conditions can be diagnosed through the online visit format. And our online patients agree: consistently, 98% of them say they’d recommend the service to someone else.
An online visit requires much of the same information needed for an in-office visit. You will be asked about your current condition (including photos of it), your medical history, your doctor and pharmacy preferences, and insurance and payment information.
Seeing conditions from different angles and distances helps our dermatologists make more accurate diagnostic and treatment decisions. For best results, make sure the photos are taken where there is good light and that they are in focus. Do not alter the photos in any way (i.e. no filters or effects). Parental consent is needed for photos of underage patients.
The provider may determine your condition will benefit from a prescribed medication and will send an order of your prescription to your preferred pharmacy.
Our virtual program adheres to the national patient information security standards found in both HIPAA and HITECH regulations, including sharing information with any accepted insurance providers. Your photos, personal and medical information, video chat, or diagnosis will never be made public.
On average, you will receive a response from a dermatology provider within a few hours. All cases are completed within three business days.
We will provide you with a diagnosis and personalized treatment plan. You will be notified by email and/or text message when this plan is available for you to review. Your diagnosis and treatment plan will be available to print, fax a copy to your primary care physician, and be securely stored in your online account to access at a later date. Your treatment plan may also include recommended medications routed to your preferred pharmacy. Your provider will ask you for any additional information (or new photos) if needed.
Your virtual visit covers only the aspects of the online visit. Depending on your case, your provider may determine that an in-office diagnostic or therapeutic procedure is needed to best address your condition.
Your treatment plan will be very thorough and should provide you with all the information you need. However, if you have an additional question for your provider, you may submit a message for up to 30 days after your visit for no additional charge.
The cost for conducting an online visit is $59.00 for new patients and $49.00 for existing virtual patients, and we accept all major credit cards. You may also use a Health Savings Account (HSA), Health Reimbursement Account (HRA), or Flexible Spending Account (FSA) for covering your care. If you have a promo code, be sure to enter the code on the payment page, so that the discount assigned to that code can be deducted from your visit cost. Promo codes cannot be combined with other discounts, including insurance.
Costs of prescriptions and any follow-up appointments are not covered by the individual online visit fee.
You can use your desktop computer, tablet computer, or smartphone to access our destination website at www.clearlyderm.com/clearlyderm-acne-program to start your visit there. Optionally, you can download the DermatologistOnCall mobile app for free from the App Store or on Google Play. (Please note that there currently is no app for Blackberry or Windows-based smartphones.
Erika graduated from the University of Florida in 2002 with her Bachelor of Science in Psychology. She then completed her Master’s of Public Health in 2005 at Florida International University, where she graduated with honors. After earning her MPH, Erika continued her education at Nova Southeastern University, where she again graduated with honors with a Master’s degree in Physician Assistant Studies in 2007.
After graduation, Erika worked in pediatric dermatology at Miami Children’s Hospital for 6 years before joining Clearlyderm. She has received specialized training in pediatric dermatology, including the management and treatment birthmarks (hemangiomas, port wine stains, moles, etc), molluscum, warts, acne, rashes, eczema, etc.
Dr. Colton graduated from the University of Pennsylvania in 1974 and University of Miami Medical School in 1978, finishing near the top her class. After finishing a four year Dermatology residency at the University of Miami in 1983, she worked in her own dermatology practices in Boca Raton and then Delray Beach.
She is a board-certified Dermatologist and has a long, distinguished career in Dermatology. Dr. Colton has received numerous accolades, most recently being chosen in 2011, as one of the best Dermatologists in America by the U.S. News and World Report.
Dr Colton is currently on faculty at Florida Atlantic University as an Affiliate Assistant Professor of Clinical Biomedical Science in the Charles E. Schmidt College of Medicine and is involved in the dermatology education of medical students.
Dr. Colton’s focus is on comprehensive collaborative dermatology care and works closely with dermatology nurse practitioners to create new innovative care models that will include quality improvement and benchmarks in dermatology.
Dr. Colton is married to Dr. Robert Colton and has five beautiful children and three golden retrievers. She resides in Boca Raton, Florida.